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In the Control Room: Avon and Somerset Police Emergency Call Handlers
A day in the life of Nick, Call Handler
A day in the life of Ian, Communications Operator
Lisa Shahin, call handler for Avon and Somerset police
Avon and Somerset Constabulary: Control Room Monitoring
Force Control Room staff on the challenges when picking up the phone
Herts police emergency call handler Esme talks about her role - could you do it?
International Control Room Week
101 or 999
999/101 Call Handler - Your First Call
Contact Centre recruitment - Lucy
999 call example - nightclub complaint
